Yes - you will need a DNA test to get a Dot One product. All products come with an at-home DNA kit . If you have already been tested by Helix or 23andMe then you can use this exisiting data.

Dot One's at-home test uses a cheek swab which is quick and painless - you can follow the sample taking instructions -here-. The kit comes with a pre-stamped return mailer which can be put straight in a post box.

We allow 7 days for for the DNA analysis and the product lead times range between 48 hours and 3 weeks. Please check the individual product pages to get the specific production times.

For any product over £100 we send via Royal Mail's Tracked service, for products under £100 we send via Royal Mail 1st Class.

As all of Dot One's product are personalised and made to order we cannot offer full refunds or exchanges once the product has been sent into production. We can offer partial refunds at different stages of the service, please see our -terms of service- for full details.

Dot One analyses genetic markers associated with physical and behavoiral traits such as eye colour, sweet tooth preference and deep sleep ability. Dot One does NOT analyses any data pertaining to disease or health risks.

No - Dot One does not sell any personal data or share it with 3rd parties except with our production partners who manufacture the products. For full details please read our -Terms of Service-.

No, the DNA results card and book are for entertainment purposes only.